Returns & Exchanges

At EQUIDRY, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange any unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, clean condition.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing